Oven or Hob
Please be patient while we send you to your support page
Our normal working hours are:
Monday to Friday 8.30 am to 5.30 pm
Saturday 9.00 am to 12.00 pm
This will be escalated to our Field Operations Manager and we will respond to you as soon as possible.
If you or anyone in your home are self-isolating in accordance with the latest government guidelines, we regret that we will not be able to attend your property at this time. You can contact us 7 days after all symptoms have cleared. Please see the government’s latest response at https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.
If you already have booked a service visit, we ask that you change your booked time for service, you can do so by calling 03445 610647.
The health and safety of our consumers and employees is our highest priority. We are constantly monitoring the situation and act based on the latest information and UK government recommendations.
We are doing our best to support you in any way we can and we apologise if the answering times are longer than usual.