Oven or Hob
Please be patient while we send you to your support page
Our normal working hours are:
Monday to Friday 8.30 am to 5.30 pm
Saturday 9.00 am to 12.00 pm
This will be escalated to our Field Operations Manager and we will respond to you as soon as possible.
If you or anyone in your home are self-isolating following the latest government guidelines, we regret that we will not be able to attend your property at this time. You can contact us if you live alone, after 10 days from the day symptoms started. If anyone you live with has symptoms, then the entire household needs to isolate, you can contact us after 15 days from the day symptoms started.
If you already have booked a service visit, we ask that you change your booked time for service, you can do so by calling 03445 610647.
The health and safety of our consumers and employees is our highest priority. We are constantly monitoring the situation and act based on the latest information and UK government recommendations.
We are doing our best to support you in any way we can and we apologise if the answering times are longer than usual.